HealthEdge Acquires Wellframe to Enter Member Engagement Market

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Wellframe Raises $20M to Accelerate Digital Care Management Solution for Care Teams

What You Should Know: 

HealthEdge Software, Inc. (“HealthEdge”), a provider of the industry’s leading next-gen integrated solution suite for health insurers, today announced it has entered into a definitive agreement to acquire digital health management platform Wellframe Inc. (“Wellframe”). Financial details of the transaction were not disclosed. 

– The company’s Digital Health Management platform enables health plans to modernize member-facing services, including care management and advocacy. Wellframe’s Digital Care Management (“DCM”) solution serves as a digital front door for health plans seeking to engage high-risk members. Wellframe leverages real-time member-generated data and artificial intelligence to identify intervention opportunities across its solution suite. 

Forge more meaningful connections with members, across their healthcare journey

Wellframe currently serves more than 33 million members through a consumer-facing and user-friendly mobile application that delivers personalized content and facilitates seamless connectivity to health plan staff. DCM represents a systemic shift in care management service delivery from legacy telephonic-only to a smartphone or tablet-enabled support. DCM has deep clinical roots with more than 70 curated care programs for members, spanning specialty areas including chronic and complex care, behavioral health and maternal health.     

“Wellframe was founded to advance the use of emerging technologies to better organize healthcare resources around the needs of people outside of the four walls of care delivery,” said Wellframe’s Sattelmair. “Through our Digital Health Management platform, we enable health plans to deliver more modern services that improve member experience, plan product value and market competitiveness. In combining with HealthEdge, we are well-positioned as a long-term strategic partner to accelerate health plan digital transformation.”

Acquisition Benefits for HealthEdge

The Wellframe acquisition bolsters HealthEdge’s portfolio of SaaS solutions across payer workflow operations and marks HealthEdge’s entry into member engagement. An integration between HealthEdge-owned GuidingCare® and Wellframe will enable a full spectrum of clinical models that span member identification, prioritization, care plan design, member engagement and real-time analytics to measure adherence and progress. Additionally, seamless and real-time integration between HealthRules Payor® and Wellframe will generate actionable insights that can lead to real-time member interventions and features that enhance a member’s health plan experience.

“We are thrilled to welcome Wellframe co-founder and CEO Jake Sattelmair, his leadership team, and approximately 150 employees to HealthEdge,” said Steve Krupa, CEO of HealthEdge. “Wellframe is a market trailblazer that has digitally reimagined how health plans manage relationships with consumers. We look forward to supporting Wellframe’s continued standalone growth and to coupling its products with our enterprise system HealthRules Payor® and care management platform GuidingCare®, so payers can enhance member experience, increase staff efficiency, improve utilization and reduce medical costs.”

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