Humanizing AI

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Organizations around the world are hungry to capitalize on the immense potential of AI, machine learning, and deep learning. But sometimes in their haste to apply AI to solve problems, these well-meaning organizations overlook their end users.

What are the users’ needs? After all, they’re the people who need to interact with the AI model’s output, and based on that output, might need to change behaviors, habits, workflows, or more as a result. Such “cognitive collaboration” is a new concept for most organizations to understand and apply so they can make the most of AI.

On today’s show, Change Healthcare’s

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