Why COVID-19 Highlights Urgent Need to Humanize and Modernize The Patient Financial Experience

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Florian Otto, MD, DDS, Co-founder, and CEO of Cedar

It’s no secret that COVID-19 and the corresponding near-immediate economic catastrophe will be felt for significantly longer than the few short months it took to wreak its initial havoc. While losses hit businesses from “a to z” (…except maybe Amazon, ironically), hospitals and health systems tasked with treating the victims of this pandemic bear a particularly harsh dose of the financial fallout — $72 billion in CARES Act hospital grants barely serving as a band-aid to the financial machete-wound that’s now bleeding out.

For patients, the pain just became more

Read more    Source: hitconsultant.net

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