A Guide to Avoiding RCM Worst-Case Scenarios: Part 2

The first part of this blog series introduced our fictional patient Frank, following along some common issues him and his provider may encounter on the front-end of the revenue cycle management process. Part two continues this journey with the back-end of the patient billing cycle.

Worst-Case Scenario Revenue Cycle Management Recap

Last we left Frank, he had registered with the hospital, paid a specified amount upfront, and undergone an experimental reconstructive foot surgery. Now that care has been completed, Frank and his provider will enter the final stages of the revenue cycle management process.

Back-End RCM

In many cases, errors

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