Choice Words

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Something I have learned, both as a parent and in my own leadership journey, is the importance of the words we use, especially when we give praise or critical feedback.

When we critique, the inclination often is to attack the recipient personally, rather than address the problematic behavior they are exhibiting.

For example, I have encountered many managers who may think a team member is not a strong strategic thinker. The common approach is to tell the person that they “need to be more strategic,” which is rarely received well. This approach makes the person think their personality is being

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