COVID-19 Innovation: How ‘Fly-Over State’ Mentality Is Helping Intrepid USA Navigate the Coronavirus

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Over the past few months, home health providers across the country have had to quickly adapt their operations to the coronavirus and the business challenges that come with it.

For Dallas, Texas-based Intrepid USA Healthcare Services — one of the largest home health, hospice and home care companies in the country — innovation has meant completely virtualizing its business operations while forging closer ties with patients and staff. It has also meant carefully navigating federal support efforts, including CARES Act relief funding.

“We started getting a sense that we were going to have some major challenges early on,” Intrepid CEO

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