Directly, which trains customer service chatbots with expert advice, raises $11M more

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Directly, a startup whose mission is to help build better customer service chatbots by using experts in specific areas to train them, has raised more funding as it opens up a new front to grow its business: APIs and a partner ecosystem that can now also tap into its expert network. Today Directly is announcing that it has added $11 million to close out its Series B at $31 million (it raised $20 million back in January of this year).

The funding is coming from Triangle Peak Partners and Toba Capital, while its previous investors in the round included strategic

Read more    Source: techcrunch.com

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