Rite Aid was in the middle of a turnaround plan when the pandemic hit. A top exec shares how it accelerated the pharmacy chain’s move online.

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Rite Aid, one of the largest pharmacy chains in the US, was in the middle of a turnaround plan when the coronavirus pandemic hit. The pandemic accelerated a lot of the plans Rite Aid had been putting in place, Chief Operating Officer Jim Peters told Business Insider. “We have accelerated dramatically our e-commerce and, frankly, overall consumer experience initiatives. Who would have guessed that people like my mother would be sitting in an a condo in Florida accessing telehealth, accessing e-commerce,” Peters said.  Visit Business Insider’s homepage for more stories.

Rite Aid, which operates about 2,500 pharmacies,

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