Shifting Gears: People really hate Amtrak’s new dining options

There’s no reason to ride a train across the United States.

When I pitched a trip from New York City to Seattle last year, I didn’t completely expect to get it approved — but I’m so glad it did.

2019 was Amtrak’s best financial year on record, helped in part by record bookings and cost-cutting on food. That’s where things get tricky. Nearly a full year after my first taste of the “flexible” dining that replaced full-service meals of the past, the agency finally responded to a FOIA request for the complaints about them.

In 125 pages, riders opine

Leave a Reply