The Digital Front Door: The Gateway to Empathetic Patient Navigation

Stefan Behrens, CEO, GYANT

The healthcare experience can often feel lonely. Lengthy surveys, unnecessary appointments, long waiting times and tedious, paperwork all contribute to this potentially confusing and isolating patient experience. Now, amidst a global health crisis, any barriers or obstacles to care could be detrimental beyond loneliness and could be fatal. These impeding components should not define a patient’s journey. Fair access to quality care, accurate record-keeping, and empathy should be at the core of our healthcare system’s reality.

Pitfalls in today’s system

Entering the healthcare system, whether for a normal office visit or something more intimidating like testing

Leave a Reply