We’re On A Steep Learning Curve That Includes Everyone

The COVID-19 pandemic is transforming the healthcare ecosystem. How will it change the role of digital technologies in healthcare in the long term?

Profoundly. Much of our healthcare practice, protocol, and regulation have been designed, built, and billed based on an analog, bricks-and-mortar, in-person experience. The practice of congregating patients for evaluation and treatment (emergency departments, clinics, group therapy, primary or speciality care) is dangerous during this pandemic as it contributes to the spread of the virus to uninfected patients, to healthcare and facilities staff, and those involved with home visits and transportation (i.e., bus drivers, public transportation, EMS).